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SPONSORED CONTENT: Tuft & Needle is reshaping how we think about sleep, mattresses and shopping.
By Misty Milioto
When JT Marino and Daehee Park founded Tuft & Needle in 2012, it was to fill a much-needed gap in the mattress industry. Rather than using confusing buzzwords, pushy salespeople and backward policies, the duo set out to offer quality craftsmanship, top-notch value and an easy shopping experience.
In 2018, the company merged with Serta Simmons Bedding—the world’s leading mattress manufacturer—to bring the customer experience to the forefront of every mattress purchase. Marino and Park, who previously worked as software engineers, have now grown the company to a team of more than 150 people working to deliver premium sleep products at an honest price, all with excellent customer service that is unmatched in the industry—and a commitment to giving back to the community.
In addition to sourcing the ideal breathable fabric, Tuft & Needle uses proprietary foam that is freshly poured and cut specifically for its mattresses. The company also sews and puts the finishing touches on every mattress, compresses them for delivery and then ships directly to customers. Choose from the T&N Original Mattress (which contours to your body with bounce-back support), the Hybrid Mattress (which combines T&N AdaptiveÒ foam and springs for support with a little bounce) or spring for the 2021 No. 1 in Best Mattresses by U.S. News & World Report with the Mint Mattress (offering personalized support plus heat regulation, designed with two sleepers in mind).
Tuft & Needle also offers bedding (think mattress toppers, down pillows and linen sheets) and furniture (such as bed frames, nightstands and dog beds). And a nod to the company’s commitment to customer satisfaction—and confidence—is its 100-night trial period, hassle-free limited warranty, quick and simple financing, free shipping and returns, and award-winning customer service.
While mattresses are the company’s backbone, social responsibility is its heartbeat. Since the Tuft & Needle’s birth, employees have volunteered to donate more than 2,500 hours to help set up beds, sanitize bedding, provide meals, build housing and much more for those in need. And more than 575 schools have partnered in the Tuft & Needle Gives Back Program, where each school received 25% of the proceeds from every mattress ordered by parents, teachers, families and friends of the school. Tuft & Needle has also pioneered a return policy in the industry where mattresses are donated to charity partners nationwide, and the company has partnered with those charity organizations on other initiatives that align with its brand values. In total, Tuft & Needle has donated more than $13 million in mattresses back to the community. Tuft & Needle, Crabtree, 4325 Glenwood Ave., Ste. 2093, 919.343.0002, tuftandneedle.com
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